Service is gradually being restored

Further to the latest email outage, some customers have now had service restored and we are hopeful that will extend to all affected customers during the course of today.

19th Dec 2023
New email service issue

Just as we were about to report that service had been fully restored from the last major outage, unfortunately there has been another issue with this server. We can only apologise for the ongoing problems, and provide an explanation as to the cause (as far as we know). Some background first. The previous outage was, essentially, because the ... Read More »

18th Dec 2023
Email service is partially restored

Following on from our previous announcement here, we are happy to say that the email server is now back up and customers should be able to send & receive emails again. In an effort to restore service as quickly as possible, the service provider has taken the decision to get a new server up and running without any old emails in the accounts. ... Read More »

8th Dec 2023
Email service down for some customers

Some customers are experiencing issues with sending and receiving emails, starting yesterday and continuing into today. If you use the Business Email service you will be one of the unlucky customers. We apologise for the outage and would like to explain in a little more detail what happened, and what steps are being taken to address the ... Read More »

7th Dec 2023
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