** Resolved **
The server issue was traced to a networking configuration problem. This has now been rectified and all accounts shoulod be fully functional again. Apologies for any inconvenience caused.
We are experiencing an issue with one of our servers that will be affecting some customers. If you are having probelms accessing your website and/or email accounts then it is likely that your hosting account is on the affected server.We are investigating the cause of the problem and will update you on progress as soon as we have more ... Read More »
We have migrated all accounts to a new server - which should resolve any issues customers have had with sending or receiving emails. If you continue to experience email failures then this may be down to your email client settings. Please log a support ticket so we can check your configuration.
Unfortunately the hosting server has been infected with a particularly nasty rootkit. Having explored options for mitigating the issue, we believe the safest course of action is to commission a new server and migrate customer accounts over to it.We have started this process, and will migrate accounts as sson as possible. There may be some ... Read More »
